Salesforce Net Zero Cloud Review (2026)
Independent review of Salesforce Net Zero Cloud for UK companies — CRM-native carbon accounting that keeps emissions data beside the customer and operational records you already hold in Salesforce.
Most compelling for organisations already running their business on the Salesforce platform.
What it is
Salesforce Net Zero Cloud is the carbon accounting and ESG management module built natively on the Salesforce platform — launched as Sustainability Cloud in 2019 and rebranded in 2022.
It organises emissions data through Salesforce objects and workflows so carbon sits beside customer and operational data.
Compare it with other carbon reporting software for UK companies.
Features include automated carbon conversion from utility bills and travel data, What-If scenario analysis and an AI-assisted disclosure hub, all within the familiar Salesforce environment.
Who it's for
Net Zero Cloud is built for organisations already standardised on Salesforce, where keeping carbon data in the same platform as the rest of the business is the decisive advantage.
Companies not on Salesforce gain far less, and will usually find a purpose-built carbon platform faster to deploy and more focused.
Scope 1, 2 & 3 coverage
The platform calculates Scope 1, 2 and 3 emissions on GHG Protocol methodology, including travel and fleet, with assisted data collection drawing on Salesforce data.
Scenario tooling lets teams model reduction pathways, useful for the strategy narrative under emerging UK disclosure expectations.
SECR & UK SRS fit
Net Zero Cloud is positioned as CSRD-ready and can be configured to produce SECR output, with disclosure workflows supporting the metrics relevant to UK SRS S2.
UK statutory formatting is a configuration exercise on the platform, and the overall value depends heavily on Salesforce already being the system of record.
The CRM advantage
The defining feature is that emissions data lives in Salesforce objects alongside customer, sales and operational data, governed by the same security and workflow model.
That tight coupling is the main reason to choose it — and the reason its appeal narrows sharply for organisations on other ecosystems.
Pricing
Salesforce Net Zero Cloud is licensed on application, typically aligned to an organisation's wider Salesforce agreement and shaped by users, data volume and modules.
Existing Salesforce customers may find commercial alignment simpler, while non-customers should factor in platform adoption alongside the carbon module.
Alternatives
Organisations weighing Net Zero Cloud often also consider:
- Microsoft Sustainability Cloud — the equivalent estate-native option for Microsoft shops
- Workiva Carbon — finance-grade connected reporting uniting ESG and financial disclosure
- Climatise — a UK-first alternative focused on SECR and UK SRS rather than ecosystem fit
The decision usually comes down to which platform already runs your business. Compare the full set of carbon reporting software.